Before requesting service please check the following:
1: Power is connected and available
2: Check water filter is not blocked
3: Check stopcock/tap is turned on
4: Ensure drain line is clear with no kinks or blockages
All ice machines should be maintained by an authorised service agent. Maintenance is not covered by warranty and any problems caused by lack of maintenance will be charged at the normal rate.
Still having issues? Download Service Manuals here.
Still having issues? Submit a Service Request here.
