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Best Commercial Ice Machines 2026: Complete Australian Buyer's Guide

Best Commercial Ice Machines 2026: Complete Australian Buyer's Guide

The Coast Team on 6th Jan 2026

Looking for the best commercial ice machines in 2026? Whether you're running a busy restaurant, hotel bar, healthcare facility, or seafood operation, choosing the right ice maker directly impacts your daily operations, customer satisfaction, and bottom line.

This comprehensive guide covers everything Australian businesses need to know about selecting commercial ice machines-from production capacity and ice types to energy efficiency, warranty coverage, and total cost of ownership. We'll compare the leading brands available in Australia and help you find the perfect machine for your specific requirements.

Need help choosing the right commercial ice machine? 
Get expert sizing advice → or call 1800 688 590 for immediate assistance.

Quick Comparison: Top Commercial Ice Machines for 2026

Pricing is indicative and subject to change. Contact Coast Distributors for current pricing and availability.

Machine Type Daily Output Storage Best For
Ice-O-Matic UCG085A Undercounter Gourmet 38.5kg 15kg Restaurants, cocktail bars
Ice-O-Matic CIM0825 Modular Cube 408kg Varies Large hotels, hospitals
Lassele LUI-250A Self-Contained Crescent 126kg 42kg High-volume pubs, clubs
Grant PB0.3F-FZ/Y Flake Ice 300kg 150kg Seafood, food processing
Follett E7CI114A Nugget/Chewblet 45.4kg 3.2kg Healthcare, aged care
Hoshizaki IM-200BAC Undercounter Square Cube ~85kg 34kg Premium venues
Scotsman Prodigy CU3030MA Undercounter Cube 142kg 50kg High-end restaurants

What to Consider Before Buying a Commercial Ice Machine

Selecting the right commercial ice machine involves more than just picking the biggest unit your budget allows. Understanding your actual requirements prevents both under-sizing (constant ice shortages) and over-sizing (wasted energy and capital).

1. Daily Ice Production Requirements

Calculate your ice needs using these industry benchmarks. Note: These are projected averages based on typical Australian hospitality patterns-actual requirements vary by service style, climate, and peak periods. For detailed sizing guidance, refer to manufacturer resources such as Ice-O-Matic's sizing guidelines and industry standards.

Venue Type Ice Per Customer/Unit 100-Unit Example 200-Unit Example
Cafe 0.5kg per customer 50kg/day 100kg/day
Restaurant 0.7kg per customer 70kg/day 140kg/day
Bar/Pub 1.4kg per customer 140kg/day 280kg/day
Hotel 2.3kg per room 230kg/day 460kg/day
Hospital 4.5kg per bed 450kg/day 900kg/day
Fast Food 0.4kg per customer 40kg/day 80kg/day

Critical: Always add 20-30% buffer to your calculated needs. This accounts for:

  • Peak demand periods (Friday nights, events, hot weather)
  • Production losses in high ambient temperatures
  • Maintenance windows when the machine cycles off
  • Unexpected demand spikes

Example calculation: A 150-seat restaurant serving 300 customers daily needs 210kg of ice (300 × 0.7kg). Adding 25% buffer = 262kg. You'd want a machine producing at least 270kg/day-making the Ice-O-Matic CIM0525 (237kg) borderline or the CIM0635 (259kg) more comfortable.

Unsure about sizing? Get a free sizing consultation →

2. Ice Type Selection

Different applications require different ice types. Choosing the wrong type undermines your investment regardless of production capacity.

Full Cube Ice

  • Characteristics: Solid, slow-melting blocks (~20-25g each)
  • Best for: Premium drinks service, spirits on the rocks, upscale bars
  • Advantage: Minimal dilution maintains drink integrity
  • Recommended machines: Ice-O-Matic CIM series

Half Cube Ice

  • Characteristics: Smaller blocks (~10-12g), faster cooling
  • Best for: Quick service, self-serve stations, high turnover venues
  • Advantage: Faster chilling, better glass displacement
  • Recommended machine: Ice-O-Matic ICEU225 (96kg/day, 32kg storage)

Gourmet/Crescent Ice

  • Characteristics: Crystal-clear, distinctive crescent shape
  • Best for: Cocktail bars, fine dining, anywhere presentation matters
  • Advantage: Premium appearance, slow melting, no clumping
  • Recommended machines: Ice-O-Matic UCG series, Lassele LUI range

Grande Cube Ice

  • Characteristics: Larger than standard cubes (~30g+)
  • Best for: Premium spirits, craft cocktails, high-end bars
  • Advantage: Extremely slow melting for whisky and premium drinks
  • Recommended machine: Ice-O-Matic CIM0835GA (383kg/day)

Nugget/Chewblet Ice

  • Characteristics: Soft, chewable, porous nuggets (~80% ice, 20% air)
  • Best for: Healthcare, aged care, smoothie bars, hospitality
  • Advantage: Patient-safe (no choking hazard), absorbs flavours, easy blending
  • Recommended machines: Follett E7CI114A (45.4kg/day), Follett MCE414ABT (193kg/day)

Flake Ice

  • Characteristics: Thin, soft flakes, subcooled to -7°C
  • Best for: Seafood displays, food processing, medical applications, concrete cooling
  • Advantage: Moulds to products, rapid heat absorption, won't damage delicate items
  • Recommended machines: Grant PB0.3F-FZ/Y (300kg/day), Ice-O-Matic MFI1255A (572kg/day)

3. Installation Type: Self-Contained vs Modular

Understanding the difference between installation types helps match machines to your available space and operational needs.

Self-Contained/Undercounter Units

These compact machines combine ice production and storage in a single cabinet that fits under standard benchtops.

Advantages:

  • Compact footprint (typically 380-610mm wide)
  • Simple installation-plug in, connect water and drain
  • Front-of-house suitable (quieter operation)
  • Lower upfront cost than modular systems
  • No separate bin to purchase

Limitations:

  • Maximum output around 130kg/day
  • Limited storage capacity (typically 8-42kg)
  • Cannot scale up easily
  • Storage fills quickly during slow periods

Popular self-contained models:

Model Daily Output Storage Best For
UCG045A 20.5kg 8kg Small cafes, offices
UCG065A 27kg 8kg Coffee shops
UCG085A 38.5kg 15kg Restaurants, bars
UCG105A 47.5kg 22kg Busy cocktail bars
UCG135A 58kg 22kg High-volume venues
LUI-100A 54kg 19kg Budget-conscious venues
LUI-150A 66kg 24kg Medium restaurants
LUI-250A 126kg 42kg Large pubs, clubs
ICEU225 96kg 32kg Hotels, large restaurants

Modular Ice Makers

High-output ice maker heads that sit on separate storage bins. The modular approach offers maximum flexibility and scalability.

Advantages:

  • High production capacity (130-800kg+ daily)
  • Flexible storage options (change bins as needs evolve)
  • Stackable configurations for maximum output
  • Easier maintenance access
  • Scalable-add heads or upgrade bins

Limitations:

  • Higher upfront cost (head + bin)
  • Larger footprint
  • Back-of-house installation typically required
  • More complex installation

Ice-O-Matic CIM Modular Series:

Model Daily Output Recommended Bin Best For
CIM0325 132kg B40 (156kg) Growing restaurants
CIM0435 218kg B40 (156kg) Small hotels
CIM0525 237kg B55 (232kg) Medium hotels
CIM0635 259kg B55 (232kg) Large restaurants
CIM0825 408kg B110 (388kg) Large hotels, hospitals
CIM0835GA 383kg B55 (232kg) Premium bars
CIM1125 431kg B110 (388kg) Major hotels
CIM1135 425kg B110 (388kg) Large venues
CIM1545 708kg B110 (388kg) Industrial
CIM1845 776kg B110 (388kg) Maximum capacity

Lassele Modular Crescent Series:

Model Daily Output Recommended Bin
LMI-300A 137kg LB-300S
LMI-500AD 236kg LB-500S
LMI-650A 329kg LB-500S
LMI-900A 389kg LB-800S

4. Cooling Method: Air-Cooled vs Water-Cooled

The cooling method significantly impacts performance, operating costs, and installation requirements.

Air-Cooled

  • How it works: Releases heat to surrounding air via condenser coils
  • Advantages: Lower operating cost, no water waste for cooling
  • Limitations: Performance drops above 32-35°C ambient, requires good ventilation
  • Best for: Well-ventilated kitchens, moderate climates, most standard installations

Water-Cooled

  • How it works: Uses water to remove heat from the system
  • Advantages: Consistent performance regardless of ambient temperature, works in enclosed spaces
  • Limitations: Higher water consumption (adds 3-4L per kg of ice), higher operating cost
  • Best for: Hot environments, poorly ventilated spaces, mining camps, enclosed kitchens

Australian consideration: With ambient temperatures regularly exceeding 35°C in summer across much of Australia, water-cooled units deserve serious consideration for critical operations where ice shortages are unacceptable.

5. Australian Climate Considerations

Australian conditions present unique challenges for ice machines:

Heat impact on air-cooled units (industry estimates-consult manufacturer specs for specific models):

  • Approximately 10-15% production loss above 32°C ambient
  • Increased compressor strain in extended heat
  • More frequent cycling may reduce efficiency

Recommendations for Australian installations:

  • Allow minimum 150mm clearance on all sides for air-cooled units
  • Consider water-cooled for enclosed spaces or regions with extreme heat
  • Install in air-conditioned areas where possible
  • Specify tropical-rated compressors for northern Australia
  • Plan for seasonal variation in output

Top Commercial Ice Machine Brands Available in Australia

Ice-O-Matic

Coast Distributors is Australia's exclusive importer of Ice-O-Matic. American manufacturer with decades of commercial ice machine experience and extensive Australian distribution. For detailed product specifications and sizing guidance, visit Ice-O-Matic's official website.

Why we recommend Ice-O-Matic:

  • Pure Ice antimicrobial protection throughout water system
  • 3-year parts & labour warranty, 5-year evaporator & compressor on CIM models
  • Durable stainless steel food zone construction
  • Established Australian service network
  • Excellent value for quality delivered

Top picks:

  • UCG085A: Best overall undercounter gourmet ice maker
  • CIM0825: Best value high-volume modular
  • ICEU225: Best self-contained cube ice
  • CIM0835GA: Best premium large cube

Lassele

As Coast Distributors' exclusive Australian importer of Lassele, we provide full support for the complete Lassele range. Korean manufacturer delivering excellent value in the self-contained and modular crescent ice segment.

Why we recommend Lassele:

  • Quality engineering with competitive pricing
  • 2-year standard warranty, 3-year compressor warranty
  • Energy-efficient operation
  • Compact, reliable designs
  • Full Australian support network

Top picks:

Grant

Coast Distributors is Australia's exclusive importer of Grant Sub Zero. Australian-focused brand with strong local support, particularly known for flake ice machines and the Sub Zero series.

Why we recommend Grant:

  • Local warranty support (3 years parts & labour, 5 years evaporator)
  • Designed for Australian conditions
  • Competitive pricing on flake ice systems
  • Scales from commercial to industrial (up to 10,000kg/day)

Top picks:

Follett

Coast Distributors is Australia's exclusive importer of Follett. American specialist dominating the nugget/chewblet ice segment, particularly strong in healthcare and hospitality applications. For healthcare-specific requirements and patient safety guidelines, refer to Follett's healthcare product resources.

Why we recommend Follett:

  • Purpose-built for healthcare with touchless dispensing options
  • Manufacturer reports up to 20% energy savings vs comparable cube makers (actual savings vary by model and operating conditions)
  • Significant water savings compared to traditional cube machines (up to 100,000L annually in high-usage scenarios, depending on baseline machine efficiency and usage patterns)
  • Quiet operation suitable for patient areas
  • Ice transport systems for remote delivery

Top picks:

Other Brands: Hoshizaki and Scotsman

Some operations consider Japanese or European brands, though these come with significant trade-offs for Australian buyers.

Hoshizaki

Japanese manufacturer with limited Australian distribution and service network.

Available models:

  • Hoshizaki IM-200BAC: Undercounter producing approximately 85kg/day with 34kg storage.
  • Hoshizaki DCM-120KE-P: Cubelet dispenser for self-serve environments.
  • Hoshizaki FM series: Flake ice machines.

Warranty: 3 years parts & labour, 5 years evaporator & compressor (parts only-labour not included on extended coverage).

Considerations: Hoshizaki products are typically positioned at premium price points and are distributed separately from Coast Distributors. Service and parts availability may vary by location-worth confirming with local technicians before purchase.

Scotsman

European brand with variable Australian support depending on your location.

Available models:

  • Scotsman Prodigy CU3030MA: Undercounter producing up to 142kg/day with 50kg storage.
  • Scotsman Prodigy Elite MC0530SA: Modular head producing up to 238kg/day.
  • Scotsman Prodigy Plus C0530MA: Modular head with ultrasonic ice level control.

Considerations: Scotsman products are typically positioned at premium price points and are distributed separately from Coast Distributors. Their "dice" ice has a slightly different texture than traditional cubes. Service availability may vary by location.

Warranty Comparison

Understanding warranty coverage helps evaluate total cost of ownership.

Brand/Series Standard Warranty Extended Coverage
Ice-O-Matic CIM 3 years parts & labour 5 years evaporator & compressor
Ice-O-Matic UCG 2 years parts & labour -
Ice-O-Matic ICEU 3 years parts & labour 5 years evaporator & compressor
Lassele LUI/LMI 2 years parts & labour 3 years compressor
Grant Sub Zero 3 years parts & labour 5 years evaporator
Follett 7 & 15 Series 2 years parts & labour -
Follett Symphony/Maestro 3 years parts & labour 5 years compressor
Hoshizaki IM/KM 3 years parts & labour 5 years evaporator & compressor (parts)
Scotsman Prodigy 3 years parts & labour Varies by component

Installation Requirements

Proper installation ensures optimal performance and longevity.

Electrical Requirements

Machine Size Typical Requirement
Small undercounter (20-50kg/day) 240V, 10A single phase
Medium undercounter (50-130kg/day) 240V, 10-15A single phase
Small modular (130-300kg/day) 240V, 15A single phase
Medium modular (300-500kg/day) 240V, 15-20A single phase
Large modular (500kg+/day) 240V, 20A+ or 3-phase

Always verify specific model requirements before installation.

Water Supply

  • Minimum pressure: 140kPa (20 psi)
  • Maximum pressure: 550kPa (80 psi)-may require pressure limiting valve
  • Water filtration: Strongly recommended to extend machine life and improve ice quality
  • Recommended filters:
  • Proper filtration extends equipment life and may be required for warranty coverage.

Australian regulatory compliance:

  • Ice is classified as food under FSANZ (Food Standards Australia New Zealand) standards and must be produced from potable water
  • Water fixtures must comply with AS/NZS 4020 for potable water contact
  • Commercial ice machines must meet GEMS (Greenhouse and Energy Minimum Standards) energy efficiency requirements effective 2025/2026
  • Regular cleaning and sanitization are mandatory for food safety compliance
  • Water quality varies significantly by region-Adelaide, Perth, and many regional areas have hard water requiring enhanced filtration

Drainage

  • Drain line: 50mm minimum diameter
  • Air gap: Required to prevent backflow
  • Gravity drain: Preferred where possible
  • Drain pumps: Available for difficult installations

Ventilation (Air-Cooled Units)

  • Side clearance: 150mm minimum
  • Rear clearance: Per manufacturer specification
  • Ambient temperature: Below 35°C for optimal performance
  • Front-breathing units: Available for built-in installations where rear clearance is impossible

Maintenance for Maximum Lifespan

Quality commercial ice machines typically last 7-10 years under average conditions, with excellent maintenance extending lifespan to 10-15+ years. Lifespan varies significantly by brand, usage intensity, water quality, and environmental conditions. Neglected machines fail early and may produce unsafe ice.

Weekly Maintenance

  • Wipe exterior surfaces
  • Check ice quality (cloudy ice = cleaning needed)
  • Verify normal operating sounds
  • Empty and wipe bin interior

Monthly Maintenance

  • Clean condenser coils (air-cooled units)
  • Sanitise storage bin thoroughly
  • Inspect water filter condition
  • Run manufacturer cleaning cycle if equipped

Quarterly Maintenance

  • Deep clean per manufacturer procedure
  • Replace water filters
  • Professional inspection recommended for high-volume operations
  • Check refrigerant pressures (qualified technician)

Annual Maintenance

  • Comprehensive professional service
  • Replace worn seals and components
  • Check refrigerant levels
  • Full system inspection
  • Descale evaporator if required

Energy Efficiency Considerations

Ice machines run 24/7, making energy consumption a significant operating cost that compounds over the machine's 10-15 year lifespan.

Typical Power Consumption

The following are projected estimates based on typical specifications and average Australian commercial electricity rates. Actual consumption varies by model, ambient conditions, and usage patterns. Consult specific product data sheets for accurate figures.

Machine Size Estimated Power Draw Projected Annual Cost
Small undercounter (20-50kg/day) 200-400W $300-500
Medium undercounter (50-130kg/day) 400-700W $500-900
Medium modular (200-400kg/day) 800-1,200W $1,000-1,500
Large modular (500kg+/day) 1,500-2,500W $1,800-3,000

Efficiency Tips

  • Choose adequately sized machines-oversized units cycling frequently waste energy
  • Specify hot gas defrost over electric defrost
  • Keep condensers clean (industry estimates suggest dirty coils can increase power consumption by 10-20%)
  • Install in climate-controlled areas where possible
  • Consider Follett nugget machines (manufacturer reports energy efficiency improvements compared to comparable cube makers; actual savings vary by model and operating conditions)

Calculating Total Cost of Ownership

Beyond purchase price, factor in ongoing costs. These are projected estimates-actual costs vary by location, usage, energy rates, and maintenance practices.

Cost Category Projected Annual Range
Electricity $300-3,000 depending on size
Water (including filtration) $200-600
Filter replacements $150-400
Professional servicing $200-500
Repairs (post-warranty) Approximately 5% of purchase price

Illustrative 10-year example: A $5,000 (indicative pricing) undercounter unit with estimated $1,500 annual operating costs = approximately $20,000 total cost of ownership. Equipment pricing is indicative and subject to change. Contact Coast Distributors for current pricing. These figures are indicative-actual costs depend on your specific circumstances.

Want accurate pricing for your specific needs? Request a detailed quote →

Detailed Guides by Application

For in-depth reviews and application-specific recommendations, see our specialised guides:

Frequently Asked Questions

How much ice does a commercial ice machine produce? Production ranges from 20kg/day for small undercounter units to over 1,000kg/day for large modular systems. Most restaurants need machines producing 100-300kg daily.

How long do commercial ice machines last? With excellent maintenance, quality commercial ice machines typically last 10-15+ years, though average lifespan under normal conditions is 7-10 years. Lifespan varies significantly by brand, usage intensity, water quality, and maintenance practices. Industry reports suggest premium brands like Hoshizaki may exceed 20 years in optimal conditions with exceptional care.

What size ice machine do I need for a restaurant? Calculate 0.7kg per customer daily, add 20-30% buffer. A 150-seat restaurant serving 300 customers needs approximately 260kg daily production.

Are commercial ice machines expensive to run? Running costs vary by size and local electricity rates. Small undercounter units typically cost an estimated $300-500 annually in electricity. Large modular systems may cost $1,500-3,000 annually, though actual figures depend on usage patterns and energy prices.

Can I install a commercial ice machine myself? While technically possible for some units, professional installation ensures correct water, drainage, and electrical connections. It also maintains warranty coverage.

What's the difference between gourmet and cube ice? Gourmet (crescent) ice is crystal-clear with a distinctive shape, ideal for presentation in drinks. Cube ice is traditional square blocks, better for self-serve and high-volume applications.

Is nugget ice suitable for commercial use? Yes-nugget (chewblet) ice is increasingly popular in hospitality and mandatory in healthcare settings. It's soft, chewable, patient-safe, and cools drinks rapidly.

Should I choose Hoshizaki or Ice-O-Matic? Coast Distributors is Australia's exclusive importer of Ice-O-Matic and recommends these products because we can fully support them with parts, service, and technical guidance. Hoshizaki products are typically positioned at premium price points and are distributed separately-confirm local service availability when comparing options.

Our Recommendations by Application

Best for Restaurants and Bars

Under 50 seats: Ice-O-Matic UCG065A (27kg/day) or UCG085A (38.5kg/day)-gourmet crescent ice with antimicrobial protection.

Interested in UCG models? Request a quote → or view full specifications →

50-100 seats: Ice-O-Matic UCG105A (47.5kg/day) or Lassele LUI-100A (54kg/day)-balance of output and value.

100+ seats: Ice-O-Matic CIM0525 (237kg/day) modular system-scalable with excellent reliability.

Interested in modular systems? Request a quote → or view full specifications →

Premium cocktail bars: Ice-O-Matic CIM0835GA (383kg Grande cubes)-large, slow-melting ice for premium spirits.

Interested in the CIM0835GA? Request a quote → or view full specifications →

Best for Hotels

Small hotels (50-100 rooms): Ice-O-Matic CIM0435 (218kg/day) with B40 bin.

Medium hotels (100-200 rooms): Ice-O-Matic CIM0825 (408kg/day) with B110 bin.

Large hotels (200+ rooms): Ice-O-Matic CIM1545 (708kg/day) or dual CIM0825 for redundancy.

Best for Healthcare and Aged Care

Ward dispensing: Follett E7CI114A (45.4kg/day)-touchless, sanitary, patient-safe chewblet ice.

Interested in healthcare ice machines? Request a quote → or view full specifications →

Busy floors: Follett E15CI114A (45.4kg/day, 6.8kg storage)-larger bin for high-traffic areas.

Central ice rooms: Follett MCE414ABT (193kg/day)-commercial capacity with ice transport capability.

Large facilities: Follett HCE710ABT (301kg/day)-maximum nugget output with 22m transport range.

Best for Seafood and Food Processing

Small operations: Grant PB0.3F-FZ/Y (300kg/day, 150kg storage)-subcooled dry flake ice perfect for seafood displays.

Medium operations: Ice-O-Matic MFI0805A (333kg/day)-granular flake with extended warranty.

Large operations: Ice-O-Matic MFI1255A (572kg/day)-high-volume flake production.

Industrial: Grant FF2AR (2,000kg/day) to FF10AS (10,000kg/day)-tonnage production for major operations.

Best Budget Options

Undercounter: Lassele LUI-100A (54kg/day)-excellent value, solid warranty.

Cube ice: Grant CA150SC-S-L-Australian support at competitive pricing.

Modular entry: Ice-O-Matic CIM0325 (132kg/day)-full CIM quality at the lowest modular price point.

Get Expert Help Choosing Your Commercial Ice Machine

Coast Distributors makes it easy to find the perfect commercial ice machine for your operation:

? Call Us: 1800 688 590 (Freecall)
✉️ Email: sales@coastdistributors.com.au
? Locations: Sydney, Melbourne, Perth

Quick Actions:

Why Choose Coast Distributors?

  • Exclusive Australian Importer - Ice-O-Matic, Follett, Grant, Lassele, Staff
  • 80+ Years Experience - Australia's largest commercial ice equipment distributor
  • Full Technical Support - From sizing to installation to ongoing maintenance
  • Nationwide Service - Sydney, Melbourne, Perth locations
  • Genuine Parts & Warranty - Full manufacturer support
  • Service & maintenance support - Ongoing maintenance programs to maximize equipment life

Explore our commercial ice machine range:

Ready to get started? Contact us today →

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